Do we need to make an appointment?

Monday-Friday we do not require appointments. To shop our special events or on the weekend, please book an appointment. Appointments open seasonally, so if you cannot see any available appointments in future months, check back.

How do we make an appointment?

Appointments can only be booked online. Please use your confirmation email to reschedule or cancel any appointments.

What if we come on the weekend without an appointment?

We will always do our best to help you! So if you are reading this as you are driving to our store, don’t stress. Without an appointment it may just take more time to get you a fitting room.

Why are you now requiring weekend appointments?

During the school year we are now requiring weekend appointments to help create a caring and positive shopping experience.

When does each season happen?

Homecoming season is generally end of July through mid October. Winter Formal season runs from November to the end of January. Prom season is December through April. This is important because we only have dresses for the current season on our shop floor.

How many dresses do you have, how much do they cost, what sizes do you carry?

The Prom Shoppe carries over 30 different designers and thousands of dresses for the Homecoming and Prom seasons. We make it very easy to see when dresses are coming, what weekends we have the most selection and more by visiting the “Our Calendar” page on our website. For homecoming our dresses range from $49-$600. For prom our dresses range from $99-$1500. We carry sizes 000-30 during all seasons, in endless colors and styles. We work hard to make sure we have a dress for every girl no matter the size or budget.

What type of dresses do you sell?

Our store is built for high school dances and pageants. We sell homecoming dresses, formal dresses, prom dresses and pageant gowns. We DO NOT sell any type of dress that can be worn for or in a wedding including mothers dresses, bridesmaid dresses and wedding gowns.

Do you have accessories?

Yes! We also have a curated selection of heels, jewelry and accessories to pair perfectly with your dress.

Do you offer lay-a-way?

Yes! Lay-a-way is our most common form of purchase! Our lay-a-way program requires 20% down, with the balance of your dress to be paid off before you pick it up.

Do you offer special orders?

Yes! We are happy to special order any dress from any designer we carry, if the inventory allows. Special orders can be shipped directly to you if you don’t live near our store.

What is your exchange or return policy?

Dress purchases cannot be returned. If you purchase a dress and change your mind we are happy to allow you to exchange it! Any unaltered, unworn dress can be exchanged for a new dress within the same season. Please note any difference in price would be given as store credit only.

What is your alteration program?

First, we provide alterations for dresses purchased in the current season only. We DO NOT provide alterations or measurements for dresses purchased outside our store or dresses purchased at our store and then resold/given to someone new.

Alterations are done on a first come first serve basis as our calendar allows for one low flat fee. Short dress alterations are just $29 and prom dress alterations are just $49.